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Retail

Asking basic questions allows staff at garden centres to direct customers to plants and products they need, and close the sale.
Sep 1, 2019

Close the sale

Learning to be a better closer means listening to what customers are asking, then meeting their needs.
Where quality, service and selection are emphasized, retail garden centres continue to do well.
Aug 1, 2019

Stories from the front lines

Well run, well displayed and well stocked garden centres and greenhouses are successful.
Apr 24, 2019

Retail horticulturist online training program

Interactive, 12-module online training program will help those working in a retail environment toward earning industry certification.
Apr 1, 2019

The time machine

Being at our best with customer service, keeps us on the road to success
Feb 1, 2019

Winning the game: Wow

Our garden centres, greenhouses, supply yards and shops need to be destinations. We have to give people a reason to stop into our places of business.
Jan 14, 2019

Taking care of ourselves

We take care of people, we take care of plants and more. There is no shortage to the things that we oversee, supervise, manage and take care of. It is in our nature. It is who we are.
Jan 7, 2019

Growers and retailers get together to discuss buying trends and challenges

Panel discussion part of annual dinner event.
Remembering that emotion plays a role in purchases, gains a retail garden centre customers for the future.
Nov 1, 2018

Emotionally charged business

The more we tap into emotional selling, the more successful we can be in our careers.
Oct 17, 2018

Manager of guest expectations

Managing experiences and expectations of customers keeps businesses on the road to success.
Oct 15, 2018

Retailers shop at Windy City show

The Independent Garden Centre (IGC) Show is an exclusive trade show for independent garden centre owners.
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7856 Fifth Line South
Milton, ON   L9T 2X8
1 905 875 1805
1 800 265 5656

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Our Mission

Our mission is to be the leader in representing, promoting and fostering a favourable climate for the advancement of the horticulture industry in Ontario.

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