Oct 3, 2020
Things change. But not the basics.
I wrote in this column a few years ago about how I learned many retail lessons as a high school student working at The Bay.
Oct 1, 2019
The million-dollar smile
A big smile turns us into better customers, and better customers not only spend more, they are loyal as well.
Apr 1, 2019
Women, landscaping and opportunity
More and more women are entering a profession previously dominated by men.